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CRS
Centralized Receivables Service

Centralized Receivables Service


Centralized Receivables Service (CRS) helps federal agencies manage their accounts receivable – money owed to the agency from individuals, businesses, and states.

CRS focuses on collecting current, non-tax, administrative debts prior to delinquency.

Fiscal Service Announces Financial Agent Selection Process (FASP) for the Centralized Receivables Service (CRS)

Submission Deadline EXTENDED from June 25, 2021 to July 9, 2021 for all interested financial institutions

The Bureau of the Fiscal Service is conducting a Financial Agent Selection Process (FASP) for the Centralized Receivables Service (CRS). View the CRS Requirements document.

Any questions regarding the application submission process must be submitted to the Fiscal Service via e-mail at CRSFASP@fiscal.treasury.gov. The Fiscal Service will answer all questions as soon as possible and post questions and answers on this page.

See the latest Frequently Asked Questions.

Unless a financial institution is notified in writing that the deadline for submission has been extended, the financial institution must submit its application by the deadline regardless of any outstanding questions it may have.

Important information regarding the application process: Applications must be received by the Fiscal Service no later than 5:00 pm ET on Friday, July 9, 2021.

Applications must be submitted electronically to CRSFASP@fiscal.treasury.gov

Each applicant may supply a contact name and e-mail address so Fiscal Service can send acknowledgement receipts.

For media inquiries, please contact the Bureau of the Fiscal Service, Legislative and Public Affairs Office at (202)504-3535 or at Media.Relations@fiscal.treasury.gov.

How Does CRS Help Federal Agencies?

  • Increased Collections – Get payments faster with prompt invoicing, follow-up, and access to electronic options
  • Reduced Costs – Drive down costs through standardized and automated services
  • Transparency – Get high quality and more visible data 
  • Compliance – CRS assures agencies comply with Federal Claims Collection Standards, Debt Collection Improvement Act, and other Treasury and debt collection laws and guidance
  • Improved Business Processes – CRS offers standard yet flexible workflows that allow for improvement of current business processes

For more information on the program and participation, see our Frequently Asked Questions for Agencies and visit the CRS Contacts page.

Federal Agencies: Enroll in CRS
Graphic that describes the benefits of using cetnralized receivables service

Do You Owe Money to a Federal Government Agency?

If you owe money to the federal government, the invoice/notice you received provides information about the debt. Please review the invoice/notice in its entirety, and contact CRS at the phone number provided to discuss or make a payment.

You may also find useful information by accessing Frequently Asked Questions for Individuals and on our Resources for Payers.

Resources for Payers

Authorization for Release of Information CRS Dispute Form Financial Statement of Debtor

Resources for Agencies

CRS Fact Sheet Agency Pre-Onboarding Questionnaire

Need Help?

Do You Owe a Debt?

Check your invoice or past-due notice for contact information.

FAQs for Individuals Who Owe Money

Frequently Asked Questions for Individuals

Agency Customers

Frequently Asked Questions for Agencies

CRSLiaisonGroup@fiscal.treasury.gov

Looking for Additional Legal Authorities?

CRS is one of several debt collection programs offered by the Bureau of the Fiscal Service. Various public laws, statutes, and executive orders govern all of these programs. To learn about these legal authorities, visit Debt Management Services.

Last modified 06/22/21