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Reference & Guidance


Fiscal Service Systems Access

Links to Information on Fiscal Service Systems for
Federal Program Agencies and Financial Institutions

The table below contains enrollment and contact information for Fiscal Service online applications.

Application/
Enrollment Information
Contact:
General Questions
Contact:
Application Questions
System Requirements
Accounting
CARS
Enrollment Forms
202-874-8599
luz.davila.lopez@
fiscal.treasury.gov
877-440-9476
GWA-CRM@fiscal.treasury.gov
Minimum browser requirement:

Internet Explorer 6.0 or 7.0
GFRS
Enrollment Forms
GTAS TEAM
GTAS.Team@fiscal.treasury.gov

GFRS POC by Agency
Treasury Support Center
877-440-9476
GFRS@stls.frb.org
System Requirements:

Microsoft Internet Explorer 8.0 or later, JavaScript MUST be enabled
GTAS
Enrollment Forms
GTAS TEAM
GTAS.Team@fiscal.treasury.gov

GTAS POC by Agency
Treasury Support Center
877-440-9476
GTAS@stls.frb.org
System Requirements:

Microsoft Internet Explorer 8.0 or later, JavaScript MUST be enabled
IPAC
Enrollment Forms
304-480-7012
robin.wade@
fiscal.treasury.gov
877-440-9476
ipac@stls.frb.org
IPAC supports the use of Microsoft Internet Explorer versions 10 and 11.
SAM
Enrollment Forms
SAM Project Office
Phone: 202-874-8947
Treasury Support Center
Phone: 877-440-9476
Toll Free
Phone: 314-444-4600
(Alternate)
sam_tsc@stls.frb.org
Minimum browser requirement:

Internet Explorer 6.0 or 7.0
TROR
Enrollment Forms
202-874-9051
terrence.prince@
fiscal.treasury.gov
202-874-8933
205-912-6205
brenda.ellis-general@
fiscal.treasury.gov

steve.jacobs@
fiscal.treasury.gov
Internet access and a valid user ID and password
Collections
Card Acquiring Service
Enrollment Forms
202-874-0807 202-874-0807
cardacquiringservice@
fiscal.treasury.gov
Minimum browser requirements:

Internet Explorer 6 or higher
Mozilla 1.4 and 1.75
Firefox 1.5 or higher
Mac OS X users may use Safari 1.2 or higher
CMIAS
Contact CMIAS POC's
to initiate enrollment
202-874-6751
victor.poore@fiscal.treasury.gov
Internet access and a valid user ID and password
CIR CIR Call Center
800-346-5465
(toll-free) or
301-887-6600
CIR Call Center
800-346-5465
(toll-free) or
301-887-6600
Must have one of the two most recent versions of Internet Explorer
Credit Gateway
To initiate account setup,
contact Randolph Maxwell at 202-874-3720 or
randolph.maxwell@
fiscal.treasury.gov
or settlement.services@
fiscal.treasury.gov
Credit Gateway Program Analyst
202-874-5282
Credit Gateway Program Manager
202-874-5304
settlement.services@
fiscal.treasury.gov
See TRS system requirements (this page)
ECP
Forms are available by
calling Customer
Support at
866-855-5735
Program Manager, ECP 202-874-7522 ECP Customer Support
866-855-5735
fms.mca@citi.com
Minimum browser requirements: Internet Explorer versions 7.0 and 8.0
EFTPS
Enrollment Forms
Contact EFTPS Customer Service
24 hours a day,
7 days a week.
800-555-4477
(toll-free)
Contact EFTPS Customer Service
24 hours a day,
7 days a week.
800-555-4477
(toll-free)
EFTPS supports Microsoft Internet Explorer for Windows and Mozilla Firefox for Windows
OTCNet
Enrollment Forms
OTCnet Business Lead
Phone: 202-874-6893
OTCnet Financial
Program Specialist
Phone: 202-874-5291
OTCnet system requirements
Pay.gov
Enrollment Forms
Program Manager
Department of the Treasury
Bureau of the Fiscal Service
3201 Pennsy Drive, Building E
Landover, MD 20785
202-874-6920
Program Manager
Department of the Treasury
Bureau of the Fiscal Service
3201 Pennsy Drive,
Building E
Landover, MD 20785
202-874-6920
Minimum browser requirements:

Internet Explorer 6 or higher
Mozilla 1.4 and 1.75
Firefox 1.5 or higher
Mac OS X users may use Safari 1.2 or higher
Debt Collection
DebtCheck
Contact Debt Program Division at
202-874-6810 to initiate enrollment
202-874-6859
202-874-7081
alyssa.riedl@
fiscal.treasury.gov

horace.tate@
fiscal.treasury.gov
202-874-6810 Internet access and a valid user ID and password
FedDebt
Enrollment Forms
205-912-6508
202-874-5879
richard.burnham@
fiscal.treasury.gov
888-826-3127
FedDebt.questions@
fiscal.treasury.gov
Internet access and a valid user ID and password
TOP
Enrollment Forms
202-874-7081
horace.tate@
fiscal.treasury.gov
800-304-3107 Internet access and a valid user ID and password
Payments
ASAP
(Federal Program Agencies)

(Recipient Organizations)
Enrollment Forms
855-868-0151,
option 2, option 3
kfc.asap@
fiscal.treasury.gov
816-414-2177 Minimum browser requirements:

IE 6.0 (Recommended)
Mozilla Firefox 1.5 or greater
Mozilla 1.7 or greater
Netscape 7.0
ETA
(Financial Institutions)
Enrollment Forms
202-874-6926
shirley.hopkins@
fiscal.treasury.gov
888-ETA-FRBK (3725)
https://www.eta-find.gov
Minimum browser requirement:

Internet Explorer 6.0
ETA
(Individuals)
Enrollment Forms
202-874-6926
shirley.hopkins@
fiscal.treasury.gov
800-333-1795
(option 5 then 3)
https://www.eta-find.gov
IPP
Contact Customer Support Team at (866) 973-3131
or ippgroup@
bos.frb.org

to initiate enrollment
Agency Customer Support
IPPCustomerSupport
Agency Customer Support
866-973-3131
IPPCustomerSupport
Internet access and a valid user ID and password
ITS.gov
Kansas City Financial
Center Financial Operations 816-414-2125 or kfcfssbfo@
fiscal.treasury.gov

to initiate enrollment
Kansas City Financial Center Financial Operations
816-414-2125 or kfcfssbfo@fiscal.treasury.gov
Kansas City Financial Center Financial Operations
816-414-2125 or kfcfssbfo@fiscal.treasury.gov
Minimum prerequisites for user access to ITS.gov application:

1) Computer with Windows XP or Windows 7
2) Internet Explorer version 6 or higher (ITS.gov doesn't support other browsers e.g. Mozilla Firefox, Google Chrome)
3) Completed ITS.gov User Enrollment forms
4) Signed ITS.gov Rules of Behavior form (submit electronically via e-mail)
5) Completed PKI Certificate Action Request Forms
6) FMS-issued PKI token
7) Install FMS PKI set up CD
JFICS
 
1-866-277-1046 judgment.fund@
fiscal.treasury.gov
1-866-277-1046 judgment.fund@
fiscal.treasury.gov
Internet access and Public Key Infrastructure (PKI)

*Agency users complete and return the Fiscal Service PKI Certificate Action Request form to FMS. FMS then issues a Public Key Infrastructure (PKI) certificate to users on a USB port enabled fob*
PACER
Contact Customer Support
at pacer.question@
fiscal.treasury.gov
to initiate enrollment
Fiscal Service Help Desk at 304-480-7777 or e-mail: Pacer.questions@
fiscal.treasury.gov
304-480-7777
pacer.questions@
fiscal.treasury.gov
 
PIR
Enrollment
PIR.Agency.Outreach@
fiscal.treasury.gov
816-414-2340
pir.help.desk@
fiscal.treasury.gov
Minimum browser requirements:

Internet Explorer 6.0 or above
Public Key Infrastructure (PKI) or PIV Card
SPS
Enrollment Forms
Kansas City Financial Center
Phone: 816-414-2340
E-Mail: kfc.sps.help.desk@fiscal.treasury.gov
SPS system requirements
TCIS
Enrollment Forms
To become a TCIS user
855-838-0743
(toll-free), or
314-444-6151
TCIS_TSC@stls.frb.org

For help when using TCIS, call the Payment Management Call Center 855-868-0151 (toll-free)
To become a TCIS user
855-838-0743
(toll-free), or
314-444-6151
TCIS_TSC@stls.frb.org

For help when using TCIS, call the Payment Management Call Center 855-868-0151 (toll-free)
Minimum computer requirements:

1) Internet Explorer 6.0 and above. Public Key Infrastructure (PKI), requirements are tied to the Internet browser (Internet Explorer 6.0 and above).
2) Windows 2000 and XP
3) Minimum hardware requirements for accessing the computer based training (CBT) CD Rom


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