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Centralized Receivables Service (CRS)

For Individual & Business Debtors

If you are looking for resources for individuals or businesses owing delinquent debts to the U.S. government, click the button below to find out more.
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What Can the Centralized Receivables Service Do for My Agency?

The Centralized Receivables Service (CRS) is service provided to federal agencies to assist them in managing accounts receivable. Treasury's goal is to provide a service that increases collections on current receivables, which contributes to the reduction of delinquent debt.

CRS is focused on managing pre-delinquent debt and debt in the early stages of delinquency before it is eligible for Debt Management Services (DMS) referral. CRS also focuses on leveraging Treasury's provision of collection and reporting services, specifically Pay.gov and Collections Information Repository (CIR), formerly the Transaction Reporting System (TRS). CRS services are provided by a financial agent using state-of-the-art collection practices, which integrate with existing complementary operations in Fiscal Service for complete and efficient program management and oversight.

CRS will facilitate the seamless transfer of eligible delinquent debt to DMS for Cross-Servicing as required under the Debt Collection Improvement Act of 1996 (DCIA).

What Are the Benefits?

  • Compliance — Compliance with Federal Claims Collection Standards and Treasury laws and guidance with standard, yet flexible, workflow design
  • Transparency — Improved data quality and visibility in the CRS application for agency users
  • Increased Collections — Prompt invoicing, follow-up and access to electronic options facilitates collections
  • Reduced Costs — Standardized services in a highly automated business environment drive down costs for efficiencies of scale
  • Business Process Modeling — Maps an agency’s pre-CRS process, later identifying areas of efficiency and compliance.

For more information on the program and participation, please visit the CRS Contacts page.

CRS diagram

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