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Credit Gateway


Guidelines and Forms

  • Fedwire – Same Day Return
  • Fedwire – Return of Prior Day Wire
  • ACH Return
  • ALC Correction

Fedwire – Same Day Return

Option A (no form required)
Cutoff: 4:00 p.m. ET

Instruct the remitter to have their financial institution send a Fedwire "Request for Reversal" (Fedwire type code 1001) to the Credit Gateway no later than 4:00 p.m. ET. If the Fedwire "Request for Reversal" is received after the 4:00 p.m. ET cutoff, the request will be processed on a best effort basis or on the next business day. You do not need to take any further action.

Option B (form required)
Cutoff: 4:00 p.m. ET

You may complete a Fedwire Return Form Photo of MS Word icon and e-mail it to Credit Gateway Customer Care at Customer.Care@usbank.com no later the 4:00 p.m. ET. If the e-mail is received after the 4:00 p.m. ET cutoff, the request will be processed on a best effort basis or on the next business day. For Customer Care assistance, call 877-815-1206 or 314-425-1841.


Fedwire – Return of Prior Day Wire

Option A (no form required)
Cutoff: 4:00 p.m. ET

NOTE: You must complete both steps 1 and 2. Failure to complete one of these steps nullifies the return request.

Step 1

Instruct the remitter to have their financial institution send a Fedwire “Request for Reversal of a Prior Day Transfer” (Fedwire type code 1007) to the Credit Gateway no later than 4:00 p.m. ET. If the Fedwire "Request for Reversal of a Prior Day Transfer" is received after the 4:00 p.m. ET cutoff, the request will be processed on a best effort basis or on the next business day.

Step 2

You must confirm that the Credit Gateway should honor the Fedwire "Request for Reversal of a Prior Day Transfer" referenced in Step 1 by an e-mail to Credit Gateway Customer Care at Customer.Care@usbank.com before the 4:00 p.m. ET cutoff. The e-mail confirmation must include the amount of the wire and the date the wire was originally received. For Customer Care assistance, call 877-815-1206, or 314-425-1841.

Option B (form required)
Cutoff: 4:00 p.m. ET

You may complete a Fedwire Return Form Photo of MS Word icon and e-mail it to Credit Gateway Customer Care at Customer.Care@usbank.com no later than 4:00 p.m. ET. If the Fedwire "Request for Reversal of a Prior Day Transfer" is received after the 4:00 p.m. ET cutoff, the request will be processed on a best effort basis or on the next business day. For Customer Care assistance, call 877-815-1206 or 314-425-1841.


ACH Return

Cutoff: 4:00 p.m. ET

The agency may complete anACH Return Form Photo of MS Word icon and e-mail it to the Credit Gateway Customer Care group at Customer.Care@usbank.com no later than 4:00 p.m. ET. If the ACH Return request is received after the 4:00 p.m. ET cutoff, the request will be processed on a best effort basis or on the next business day. For Customer Care assistance, call 1-877-815-1206 or 314-425-1841.


ALC Correction

Cutoff: 4:00 p.m. ET

To correct an agency location code (ALC) for a Fedwire or ACH credit transaction, complete a Gateway Account Correction Form Photo of MS Word icon and e-mail it to Credit Gateway Customer Care at Customer.Care@usbank.com no later the 4:00 p.m. ET. Requests received after the 4:00 p.m. ET cutoff will be processed the next business day. For Customer Care assistance, call 1-877-815-1206 or 314-425-1841.

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