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Getting Started: OTC Kiosk

Fiscal Service now offers two self-assisted OTC Kiosk options, the Kiosk Tablet and the Self-Service Kiosk. The Kiosk Tablet and Self-Service Kiosk are new payment processing options that will allow customers to process transactions independently of a cashier. Both Kiosks enable agencies to further streamline their over-the-counter services to customers by helping minimize long lines to the counter, maximize collections in remote locations, and expand payment accessibility to customers. Contact the OTCnet Deployment Team at 703-377-5586 or Fiscalservice.OTCDeployment@citi.com if your agency is interested in piloting an OTC Kiosk.

To learn more about the OTC Kiosk, please see the overview presentation below:

Self-Service Kiosk:

The Self-Service Kiosk is a freestanding payment option for agencies who process in-person cash, check, and credit or debit card payments. This new payment option will enable agency customers to make payments independent of the cashier counter. For more information on the Self-Service Kiosk, please see the documents below:

OTC Kiosk Tablet:

The OTC Kiosk Tablet is a self-service payment option for an agency's check payments. The tablet is lightweight and has a small footprint compared to traditional kiosk options, enabling smaller agency locations to benefit from a self-assisted payment option. For more information on the OTC Kiosk Tablet, please see the documents below:

OTC Kiosk Onboarding Process:

Last modified 08/29/19