This chapter describes the role(s) of the Financial Institution in resolving a claim of non-receipt for a federal payment.
(available in PDF format only)
Chapter 3: Non-Receipt Claims (321 kb)
Contents - Chapter 3
- A. General Information on ACH Non-Receipt Claims 3-2
- B. Initiating a Formal Claim of ACH Non-Receipt 3-3
- C. Non-Receipt Process 3-3